Terms of service

Last updated: 09/01/2026
These Terms of Service (“Terms”) govern your use of the Gamery Australia website and any purchases made through it. By visiting our site and/or purchasing something from us, you agree to be bound by these Terms.

Store details:
Gamery Australia
Website: [www.gamery.com.au]
Email: admin@gamery.com.au
Returns Address: PO Box 833, Albany Creek, QLD 4035, Australia

If you do not agree to these Terms, you must not use our website or purchase from us.

1) General Conditions

  • You must be at least the age of majority in your state/territory to make a purchase, or have permission from a parent/guardian.

  • You agree not to use our products for any illegal or unauthorised purpose.

  • We reserve the right to refuse service to anyone for any reason at any time (where permitted by law).

2) Products, Descriptions & Availability

We make every effort to display product information accurately, including images, descriptions, and pricing. However:

  • Product images are for illustrative purposes and may differ slightly (e.g., packaging updates, print variations).

  • Stock availability may change without notice.

  • We may limit quantities sold per person, household, or order where reasonably necessary (e.g., to prevent bulk-buying or suspected fraud).

3) Pricing & Payment

All prices are listed in AUD unless stated otherwise.

We reserve the right to:

  • Change prices at any time without notice.

  • Correct pricing errors or inaccurate product information.

If a product is listed at an incorrect price due to an error, we may cancel the order and refund you. If payment has already been processed, we will issue a refund promptly.

Accepted payment methods are those displayed at checkout.

4) Order Acceptance & Cancellation

An order is not considered accepted until:

  • Payment has been received and verified, and

  • We have confirmed the order is approved for fulfilment.

We may cancel or refuse an order where reasonably necessary, including but not limited to:

  • Suspected fraud, chargeback risk, or unauthorised payment activity

  • Stock errors or inventory discrepancies

  • Incorrect pricing or listing errors

  • Orders placed for resale that violate any reasonable purchase limits

  • Delivery restrictions or courier limitations

If we cancel your order after payment is taken, you will be refunded.

5) Shipping & Delivery

Shipping options, costs, and estimated delivery times are shown at checkout. Delivery timeframes are estimates only and may be affected by:

  • Carrier delays

  • Peak periods

  • Weather or events outside our control

Risk & title:

  • Title (ownership) transfers to you when the order is dispatched (unless otherwise required by law).

  • Risk of loss passes to you on delivery, however we will assist with carrier claims where applicable.

If a parcel is marked as delivered by the carrier but you have not received it, contact us promptly so we can help investigate.

6) Sealed Products & Collectibles (Important)

For collectible and sealed items (including TCG products):

  • Sealed products may have factory imperfections such as minor box wear, seal seams, or shrink wrap variance. These are typically considered normal manufacturing/handling characteristics.

  • We do not guarantee pull rates, hits, or card quality inside sealed products.

If you receive an item that is genuinely damaged in transit or incorrect, contact us immediately with clear photos.

7) Returns & Refunds

Our Returns & Refunds Policy forms part of these Terms and should be read together with them.

Nothing in our policies is intended to exclude or limit your rights under Australian Consumer Law (ACL).

8) Australian Consumer Law

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law.
You may be entitled to a repair, replacement, or refund depending on whether a failure is major or minor. These rights apply regardless of any store policy.

9) Pre-Orders (If Applicable)

If we offer pre-orders:

  • Estimated release dates are subject to change due to supplier allocation and distribution delays.

  • Pre-orders may be fulfilled in the order received.

  • If we cannot fulfil your pre-order due to allocation changes, we will refund you.

10) Promotions, Discount Codes & Gift Cards

  • Discount codes cannot be combined unless stated.

  • Gift cards are non-refundable except where required by law.

  • We may change or cancel promotions at any time, subject to applicable law.

11) Chargebacks & Payment Disputes

If you believe there is an issue with your order, please contact us first at admin@gamery.com.au so we can work with you to resolve it.

Unauthorised chargebacks may result in order cancellation, account restrictions, or future order refusal where permitted by law.

12) Intellectual Property

All content on this website—including text, images, logos, and design—is owned or licensed by Gamery Australia and protected under intellectual property laws. You may not copy, reproduce, or exploit any part of the site without written permission.

13) Privacy

Your use of our website is also governed by our Privacy Policy. We handle personal information in accordance with applicable Australian privacy laws.

14) Limitation of Liability

To the maximum extent permitted by law, we are not liable for indirect or consequential losses arising from the use of our website or products.

This clause does not limit any rights or remedies you may have under Australian Consumer Law.

15) Governing Law

These Terms are governed by the laws of Queensland, Australia. Any disputes will be handled in the courts of Queensland unless otherwise required by law.

16) Changes to These Terms

We may update these Terms from time to time. Changes will be posted on this page with an updated “Last updated” date.

17) Contact

For questions about these Terms, contact: admin@gamery.com.au